Everything you need to know about shipping, returns, sizing and our limited drops. Still stuck? Get in touch below.
Domestic
Orders are dispatched within 1–3 business days and typically arrive within 1–3 business days after dispatch. Shipping is calculated at checkout based on your destination.
International
All international orders ship via Australia Post International Standard — a registered service with tracking. Estimated delivery times after dispatch:
| New Zealand | 4–7 business days |
| Indonesia | 4–7 business days |
| Singapore | 4–7 business days |
| Japan | 4–7 business days |
| United Kingdom | 4–7 business days |
| United States | 5–9 business days |
| Malaysia | 5–8 business days |
| South Korea | 5–8 business days |
| Netherlands | 5–9 business days |
| Germany | 6–9 business days |
| Canada | 7–11 business days |
| France | 7–10 business days |
| South Africa | 8–12 business days |
Australia is a flat $9.99. The US and Canada ship free. Everywhere else is calculated at checkout by destination.
Quality defects
If your item has a manufacturing defect, we've got you covered. We'll cover return postage and issue a full replacement or refund once verified.
Change of mind
Returns for change of mind are accepted within 14 days. Items must be unworn with original tags. Return shipping is paid by the customer, and a 20% restocking fee applies. Read our full return policy →
Fit guide
Our hoodies feature an oversized, dropped-shoulder fit. For a relaxed streetwear look, go true to size. For a more fitted look, size down one.
Each product page includes a detailed size chart with measurements in centimeters. If you're between sizes, we recommend sizing up for comfort. See the full size guide →
Email us. We answer every one ourselves, usually inside a day.
support@believersondeen.com