Privacy Policy — Believers On Deen

Last updated: 17 July 2026

Believers On Deen (“we”, “us”, “our”) operates the website at believersondeen.com and sells apparel to customers in Australia and worldwide. We respect your privacy and handle your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy explains what we collect, why, and your choices.

Information we collect

We only collect information we need to run the store and fulfil your order:

Order & contact details — your name, email address, shipping and billing address, and phone number when you place an order or contact us.
Payment information — card payments are processed by our third-party checkout provider. We do not see or store your full card number; the provider handles it securely.
Usage & device data — pages visited, approximate location, browser and device type, collected through cookies and analytics so we can improve the site.
Communications — any messages you send us by email or through our forms.

How we use your information

To process, ship and support your order, and to handle returns or exchanges.
To send order confirmations, shipping updates and — only if you opt in — occasional marketing emails.
To understand how the site is used and improve our products and service.
To prevent fraud and meet our legal obligations.

Cookies & analytics

We use cookies and similar technologies for essential site functions and analytics. Our analytics and advertising partners (including PostHog and the Meta Pixel) may set cookies to measure traffic and ad performance. You can control or block cookies in your browser settings; some site features may not work without them.

Who we share it with

We never sell your personal information. We share it only with trusted providers who help us operate the store, and only as needed:

Payment & checkout — to process your payment securely.
Shipping & fulfilment — couriers and logistics partners who deliver your order.
Hosting & infrastructure — Cloudflare, which serves and protects the website.
Analytics & advertising — PostHog and Meta, to measure and improve performance.

Some of these providers may store data outside Australia. Where that happens, we take reasonable steps to ensure your information is handled consistently with the APPs.

How we protect your data

We use HTTPS encryption and reputable providers, and we limit access to personal information. No online service can guarantee absolute security, but we take reasonable steps to protect your data and hold it only as long as needed for the purposes above or as required by law.

Your rights

You can ask us to access, correct or delete the personal information we hold about you, and you can unsubscribe from marketing at any time using the link in our emails or by contacting us. To make a request or raise a privacy concern, email support@believersondeen.com. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with the revised date above.

Questions about your privacy? Email support@believersondeen.com. See also our Terms & Conditions and Returns Policy.